Guides

The things that go wrong between a customer’s photo and a print that does not come back. Written for people who sell portraits, not for people who enjoy Photoshop.

Resolution

Why your customer’s phone photo isn’t good enough to print
Resolution is only one of four ways a photo fails. Here is how to catch all four before you start.
7 min read

Selling

How to ask a customer for a better pet photo
A message you can paste, that gets the original file without making anyone feel criticised.
5 min read
Etsy listing photo requirements for pet portrait sellers
The specs, plus what each of the ten slots should actually show for a portrait listing.
7 min read

Background

How to remove a pet photo background without losing fur detail
Why the cut-out looks like a sticker, and the alpha-matte workflow that fixes it.
8 min read

Fundamentals

DPI vs PPI, explained for people who sell art
One describes your file, one describes the printer. Knowing which is which saves an argument with your print provider.
6 min read

Files

How to get the big file, unharmed
AirDrop, Drive, WeTransfer or email — which ones preserve the original file, and which quietly shrink it.
9 min read

Start with the checker

Most of what these guides describe, you can diagnose in one second by dropping the photo in. Free, no sign-up, nothing uploaded.

Check a photo

Guides

Resolution

Why your customer’s phone photo isn’t good enough to print

Selling

How to ask a customer for a better pet photo

Etsy listing photo requirements for pet portrait sellers

Background

How to remove a pet photo background without losing fur detail

Fundamentals

DPI vs PPI, explained for people who sell art

Files

How to get the big file, unharmed

Start with the checker